eHealth EaaS Pre-Revenue Validation

Genya Tukbaeva
3 min read
eHealth | Education-as-a-service | Pre-Revenue Validation

TL; DR
Built and launched an educational eHealth EaaS from scratch for non-tech founders. Tested a B2C membership model, identified structural distribution limits in paid acquisition for medical products, and led a strategic pivot toward a B2B2C model targeting medical professionals. Full ownership of strategy, product setup, automation, launch, analysis, and pivot with speed and honest signal-reading over vanity results.

1. Snapshot

A Dutch founder-led health tech project exploring an EaaS for chronic pain management. I led the full build and go-to-market setup, from idea shaping to launch, testing, and strategic pivot toward a B2B2C acquisition model.

2. Initial Hypothesis

The original concept was a B2C educational membership for people with chronic pain, delivered via online courses, workbooks, and exercises.
The assumption: patients would self-enroll through paid acquisition and educational webinars.

The founders had deep medical expertise, but no product infrastructure, no acquisition system, and no owned audience.

3. Execution: B2C Launch Setup

I translated the idea into a working product and launch system:

  • Built the full product infrastructure from scratch
  • Set up a Wix website, Thinkific membership, Mailchimp automation, and Zapier integrations
  • Designed and ran a pre-launch webinar funnel
  • Implemented tracking, reporting, and documentation

Time to full setup: under 60 billable hours.

4. Market Signals & Constraints

The pre-launch generated:

  • ~40 webinar signups
  • ~10 waitlist signups
  • No paid subscription conversions

Key constraints surfaced fast:

  • Paid ads couldn’t target medical conditions (platform restrictions)
  • Cold audiences were too broad for effective B2C education
  • No existing audience to warm up demand

These weren’t execution issues. They were distribution constraints.

5. Strategic Pivot

Based on the signals, we identified a stronger path:

  • Target medical professionals instead of patients
  • Offer professional licences for patient referral
  • Shift from B2C to B2B2C acquisition

The founders moved into an advisory role while I proposed and implemented the new strategy direction.

6. Outcome (Current State)
  • Fully functional SaaS and acquisition infrastructure in place
  • Clear validation of B2C distribution limits in health tech
  • A grounded pivot to a B2B2C model now in progress

No inflated results. Just real learning, fast.

7. Why This Case Matters

This project shows how I work when results aren’t guaranteed yet:

  • Build fast
  • Test properly
  • Read early signals honestly
  • Pivot without ego
  • Own both strategy and execution

That’s how early products survive long enough to win.

Genya Tukbaeva
CEO & Founder, Kosoture Creative Solutions

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